by Analytics Insight
January 21, 2022
This article features how International Court of Justice is utilizing technology and all the benefits
The ICJ joined the growing UNICC family of organizations in 2016, becoming a Partner Organization the following year, benefiting from UNICC’s expertise and complex knowledge about digital business and technology environments, including innovative technologies, business efficiencies, cost savings, and volume discounts based on the scale of engagements.
In line with the UN Secretary-General’s Strategy on New Technologies, UNICC has advised, designed, and delivered a number of business optimizations to help ICJ embrace cloud computing, with a refresh of ICJ’s enterprise applications stack and technology services, including business continuity during the COVID-19 pandemic.
Early on, UNICC assisted the Court with an ICT strategy assessment, architectural technology planning, public website support, network infrastructure assessment, ICT process improvements, and business continuity and disaster recovery plans. Other areas of improvement included mobility support (smartphones, tablets, laptops, etc.), updates to collaboration platforms (SharePoint and Microsoft Exchange) as well as security assessments and line of business support for legacy applications. Throughout, there were valuable technology assessment workshops to align ICJ’s needed upgrades with industry best practices.
Since 2017, ICJ hosts its website with UNICC using a global load balanced content delivery network (CDN) and advanced security protection (DDoS).
UNICC provided ICJ with a fully managed messaging and communications system in 2017 with dedicated and fully-redundant Microsoft Exchange 2016 and Skype for business telephony resulting in cost savings, better integration, and 24/7 support.
In June 2018, UNICC supported ICJ on conducting an on-site and remote assessment in order to understand the current workspace-related configurations, feature needs and propose a solution for the implementation and management of Windows 10, Office 365, and related infrastructure.
UNICC provided security requirements based on industry best practices from the Center for Internet Security, considering the unique computing environment of ICJ. As a result, ICJ took advantage of several UNICC security services, joining the Common Secure Threat Intel Network service, which shares timely, relevant, and actionable physical and cyber security threat and incident information, enhancing ICJ’s ability to prepare for, respond to and mitigate risks associated with these threats.
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